Legal
Terms & Conditions
The terms that apply when you book with Olyce.
Last updated: October 2026
These terms apply to all bookings and use of this website operated by Olyce Travel ("Olyce", "we", "us"). By booking a tour you agree to them.
1. Services
Olyce offers tour packages in Sri Lanka, including accommodation, transport, guides and activities as listed on each package page. Standard and Premium tiers differ in inclusions and comfort level as described.
2. Pricing and payment
- All prices are shown on the relevant package page and are quoted per person unless stated otherwise.
- Payments are made online by card through our secure payment provider. We do not store your card details.
- A booking is confirmed once payment is received and you receive a confirmation.
3. Changes by you
Please contact us as early as possible to change travel dates or details. Changes are subject to availability and may incur additional costs.
4. Cancellations and refunds
Cancellations and refunds are governed by our Refund Policy.
5. Changes by us
We may adjust an itinerary because of weather, safety, road or venue closures or other circumstances beyond our control. We will offer a comparable alternative or a refund of the affected portion.
6. Traveller responsibilities
You are responsible for valid travel documents, visas, insurance and following the guidance of our guides and drivers.
7. Liability
We take reasonable care in arranging services. We are not liable for loss or damage caused by events outside our reasonable control, or by third-party suppliers beyond what the law requires.
8. Privacy
How we handle your data is described in our Privacy Policy.
9. Contact
Olyce Travel, Olyce Travel, [Street Address], [City], Sri Lanka. Phone: +94 77 151 4255. Email: info@olycelanka.com.